TERMS & CONDITIONS

TERMS OF USE
INTRODUCTION
Welcome to Chautfifth.com.
By accessing our website, you agree to be bound by these Terms of Use. Chautfifth reserves the right to modify, amend, add to, or remove any part of these Terms at any time. Any changes will take effect immediately upon being posted on the website without prior notice. Your continued use of the website after such changes are posted constitutes your acceptance of those changes.
Please check this page regularly to stay updated with our latest Terms of Use.
WEBSITE USAGE GUIDELINES
By accessing our website, you confirm that you are at least 18 years old, or that you are accessing the website under the supervision of a parent or legal guardian. You also confirm that you have full legal capacity to conduct commercial transactions in accordance with Vietnamese law.
We will provide you with an account to shop on Chautfifth.com under the terms and conditions set forth herein.
Customers are required to register an account using accurate personal information and to update such information promptly if there are any changes. Each user is responsible for maintaining the confidentiality of their account, password, and all activities conducted under their account. You must notify us immediately if you suspect any unauthorized use of your account.
We shall not be held liable, directly or indirectly, for any loss or damage resulting from your failure to comply with these obligations.
The use of any part of this website for commercial purposes or on behalf of any third party without our prior written consent is strictly prohibited. Any violation of these Terms may result in immediate termination of your account without prior notice.
During the registration process, you agree to receive promotional emails from our website. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any promotional email.
CUSTOMER FEEDBACK & CONTENT
All website content and customer feedback submitted to Chautfifth.com shall become our property. If we detect any false, misleading, or fraudulent information, we reserve the right to immediately suspend or terminate the customer’s account or take other actions in accordance with Vietnamese law.
ORDER ACCEPTANCE & PRICING
We reserve the right to refuse or cancel any order at any time due to objective reasons such as technical or system errors.
To ensure fairness for end consumers, Chautfifth.com reserves the right to refuse orders that are deemed to be for non-personal use, bulk purchasing, or resale purposes.
We strive to provide accurate pricing information at all times. However, errors may occasionally occur (for example, incorrect product pricing displayed on the website). In such cases, we reserve the right to contact customers for clarification or cancel the affected order. We also reserve the right to cancel any order, whether or not it has been confirmed or paid.
MODIFICATION OR CANCELLATION OF TRANSACTIONS
Customers have the right to cancel a transaction provided that they notify Chautfifth.com of the cancellation by contacting us via phone at +84 963 552 580.
HANDLING INCORRECT INFORMATION PROVIDED BY CUSTOMERS
Customers are responsible for providing complete and accurate information when conducting transactions on Chautfifth.com. If incorrect information is provided, Chautfifth.com reserves the right to refuse to process the transaction.
In all cases, customers may unilaterally terminate the transaction by notifying Chautfifth.com of the cancellation via phone at +84 963 552 580.
If incorrect information arises from Chautfifth.com due to system errors or third-party issues (such as incorrect pricing or product origin), and such error can be verified, Chautfifth.com may compensate customers with a discount voucher for future purchases, depending on the specific case, and reserves the right not to proceed with the affected transaction.
INTELLECTUAL PROPERTY & COPYRIGHT
All intellectual property rights (registered or unregistered), including but not limited to content, designs, text, graphics, software, images, videos, music, audio, software translations, source code, and underlying software, are the property of Chautfifth.com.
All website content is protected under Vietnamese copyright law and applicable international conventions. All rights are reserved.
GOVERNING LAW
These Terms, conditions, and all website content shall be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from the unauthorized use of this website shall be resolved by competent courts in Vietnam.
PRIVACY & SECURITY
We are committed to protecting customer information and apply best practices to safeguard personal data and payment information. All payment-related information is encrypted to ensure security. Once the order process is completed, customers will exit secure mode.
Users are strictly prohibited from using any programs, tools, or methods to interfere with the system or alter data structures. Any acts of interference, disruption, or unauthorized access to system data are strictly forbidden. Violators may have all rights revoked and may be prosecuted in accordance with applicable laws.
All transaction information will be kept confidential unless disclosure is required by law enforcement authorities.
SECURE & CONVENIENT PAYMENT AT CHAUTFIFTH.COM
Customers may choose from the following payment methods:
Method 1: Cash on Delivery (COD)
Step 1: Customers browse product information on the website.
Step 2: Customers confirm the order via phone call, message, or email.
Step 3: The seller (CHAUTFIFTH) ships the order.
Step 4: Customers receive the product and make payment upon delivery.
Method 2: Online Payment (Credit Card / Bank Transfer)
Step 1: Customers browse product information.
Step 2: Customers confirm the order via phone call, message, or email.
Step 3: Customers complete the payment.
Step 4: The seller (CHAUTFIFTH) ships the order.
Step 5: Customers receive the product.